I was delayed on Monday feb 15th 2 times ahead of becoming cancelled and bumped to Tuesday. While I had been frustrated I comprehended. Then at ten:30pm I have a textual content saying my Tuesday flight was cancelled until finally Wednesday.
Ps I also mailed a complaint to AA via their wed web-site and tried to resolve this issue And that i in no way received a reaction. Just another fictitious activity supplied you by American
I just finished emailing an issue to consumer resolutions but unintentionally hit anything and my message disappeared; did you get it?
AA dropped my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to check position. It took three days to obtain my luggage and I had to journey to Panama City Aprt to acquire my baggage immediately after Tallahassee Aprt received it and sent it to Atlanta then to Computer system by Delta.
My loved ones just traveled from Boston MA to Charlotte NC and had a horrible encounter boarding the aircraft. Each my young children have disabilities and we have been created to board the plane previous. I am not delighted with how your airline treats little ones with disabilities. A coverage transform needs to be created.
Whenever we arrived in Portland our bags were not there, and American airline individuals were being quite awesome and reported they would be brought out the next day.
( Ongoing from comment 191) Furthermore, we had to get Yet another working day of our vacation to return to the airport three days afterwards to acquire the car we experienced reserved. After we arrived for our return flight to Charlotte on 12/5/2015, we boarded flight 875, and certainly one of our suitcases evidently hardly ever created it on to the plane and was remaining in Aruba. After we boarded our connecting flight to Boston, I was checked in and unveiled to enter the jetway. While I used to be heading onto the jetway, I used to be explained to I needed to return and wait in opposition to the wall while others passed me by. I had been advised I necessary to “consolidate†my possessions. I had a wallet purse all around my neck in opposition to my physique that steps three inches by five inches. I was instructed I needed to choose it off my man or woman and area it inside a canvass bag I had. Are you currently serious???? On board flight 1783, we ended up approached by on the list of rudest stewardesses I've at any time encountered in my everyday living named Sheila. This aircraft was various from one other planes we had been on, and our “extra room†seating seemingly would not make it possible for us to put our own objects underneath the seat in front of us.
American ever , your team are rude and gave little if any rationalization about why or what was going on
To whom it may concern. I was really unsatisfied with The shopper service that was provided by one of many flight attendants. (Flt. no. 408 from DCA to PHX) Quite RUDE and UNPROFESSIONAL) Surely not as polite because the films that happen to be demonstrated ahead of the flight leaves. She must have remaining her Perspective in your own home due to the fact I was not the sole passenger on this flight that have her wrath. The flight attendants title is Cher. I had been touring in an exceptionally huge team on business enterprise and will definitely Assume 2 times about using your airlines. The direct flight attendant was pretty apologetic on the other hand This could not have happened to begin with.
I am so unhappy in the way my previous flight was managed as what I consider myself a valued shopper/
Despite what occurred on this occasion, we hope you can proceed to choose American Airways for your personal journey wants. We are going to work flat out to make Find Out More certain that you receive the service you anticipate and are entitled to.
Because of a household hardship, we've been unable to make our vacation as Formerly planned and needed to terminate our reservations. We spoke to your consultant at American Airlines and described your situation to her, and she or he suggested that we Speak to you.
I booked and paid out for our excursion for journey March ten, 2016. These tickets were not low-priced And that i might have utilized miles. As I booked the excursion early and there seemed to be loads of Company Seats, I used to be self-confident that we'd be able to use my Upgrade. Actually, I used to be advised there was no person booked in Organization and it “looked very good†for an update.
The full crew personnel was great , but this male went further than the roles anticipations and really should be praised and acknowledged. I’m also joyful we get yourself a snack once again.